Terms of sale

1. Introduction

These Terms and Conditions of Sale govern the sale of products on the website www.la-martine.com, operated by LaMartine, registered under number 92993768800034. By placing an order, the customer accepts these Terms and Conditions.

2. Products

The products offered for sale on our website are described as accurately as possible. However, errors or omissions may occur. Product photographs are non-contractual.

3. Orders

An order is considered confirmed once the customer has completed the checkout process and payment has been received and validated. In the event of stock unavailability, we will inform the customer as soon as possible and offer an alternative solution.

4. Pricing

Product prices are displayed in euros and include all applicable taxes. Shipping costs are added during checkout.

5. Payment

Payment can be made by credit card, PayPal, or any other payment method available on our website. Orders will be shipped once payment has been validated.

6. Delivery

Shipping costs and delivery times vary depending on the destination and selected method. Products are shipped from our supplier. We make every effort to meet delivery times but cannot be held responsible for delays caused by delivery services.

Delivery delays do not entitle customers to financial compensation or refunds.

Return shipping costs are the responsibility of the customer except in the case of defective products or errors on our part.

7. Right of Withdrawal

In accordance with applicable legislation, customers have 14 days from receipt of the product to exercise their right of withdrawal. Products must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer.

8. Warranties

Products sold on our website benefit from the legal guarantee of conformity and protection against hidden defects. If a product is defective, the customer may request an exchange or refund in accordance with applicable laws.

9. Liability

LaMartine shall not be held liable for any direct or indirect damages resulting from the use of purchased products, nor for errors or omissions on the website.

10. Personal Data

Personal information collected is used solely for order management purposes and will never be shared with third parties without your consent. In accordance with applicable data protection laws, you have the right to access, rectify, and delete your personal data.

11. Intellectual Property

All elements of the website www.la-martine.com, including texts, images, and logos, are protected by intellectual property laws and remain the exclusive property of LaMartine.

12. Changes to the Terms and Conditions

LaMartine reserves the right to modify these Terms and Conditions of Sale at any time. Changes will be published on the website and will take effect immediately upon publication.

13. Governing Law and Disputes

These Terms and Conditions are governed by French law. In the event of a dispute, the parties shall first seek an amicable resolution. Failing this, the competent court shall be that of the defendant’s place of residence or the place of delivery of the product.

For any questions, please contact us via our contact form or call +33 9 72 14 72 74.