Shipping policy

1. Shipping Areas

We ship to mainland France and across Europe.

If you would like delivery to another region, please contact us via our contact form to check the available options.

2. Delivery Times in Mainland France

Orders are shipped within 24 business hours.
Delivery within mainland France then takes 4 to 6 business days.

3. Shipping Costs in Mainland France

Tracked delivery is free throughout mainland France.

4. Delivery in Europe

Tracked delivery is free on orders over €60. Below this amount, shipping costs €5.90.

LaMartine does not cover customs duties or import taxes specific to each country. These charges remain the responsibility of the customer.

5. Order Tracking

Once your order has been shipped, you will receive a tracking email.

6. Delivery Issues

If you experience any issues with the delivery of your order (delay, lost parcel, etc.), please contact us via our contact form. We will do our best to resolve the situation quickly.

However, delivery delays do not entitle customers to financial compensation or refunds.

7. Changes to the Shipping Policy

We reserve the right to modify this shipping policy at any time. Changes will take effect immediately upon publication on this page.