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Frequently Asked Questions

Delivery and Returns

Shipping and delivery in France

Free shipping is available today in mainland France.

Your order is dispatched within 24 business hours and delivered with tracking within 4 to 6 business days.

You will receive a tracking link by email as soon as your parcel has been shipped.

Shipping to Europe

Delivery is free to European countries for orders over €60.
Below this amount, shipping costs are €5.90.

Your order is dispatched within 24 business hours, then delivered with tracking within 5 to 8 business days.
You will receive a tracking link by email as soon as your parcel is shipped.

Return policy

Order with peace of mind.

You have 30 days after delivery to change your mind.

If the item has not been used and is in perfect condition, LaMartine covers the return shipping costs: a prepaid return label will be sent to you by email after your request.

Full refund within 14 days after receipt of the returned parcel.

All About the Puffer Bag

Interview

Regularly wipe the outside of your bag with a damp microfiber cloth.
Its water-repellent properties will remain unchanged.

If a deeper clean is needed, machine wash it on a cold cycle (< 20°C) with an 800 rpm spin cycle.

Finally, let it air dry completely.

Storage capacity

The Doudoune Bag can hold a large volume of belongings, up to 12 liters.

Its high durability allows it to carry heavy loads (such as an electric bike battery, for example).

Laptop

You can safely carry your laptop (up to 13 inches) or tablet.

The Doudoune Bag’s cotton down padding provides optimal protection for your electronic devices.

Closure

Central zippered compartment

Matter

- Outer fabric: water-repellent polyester
- Lining: polyester
- Padding: polyester filling, also known as “cotton down”

Dimensions

- Length 40.5 cm × Height 27 cm × Depth 12.5 cm
- Small handles: 12 cm
- Large handles: 30 cm

Cabin / Travel format

The Doudoune Bag format makes it ideal for long weekends away or air travel.

It can be used as a cabin bag or slipped under an airplane seat.
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